Privacy Policy
Effective Date: 1 March 2026 • PDPA (Singapore) & PDPA (Malaysia) Compliant
1. Introduction
LHS Group (S) Pte Ltd and its operating subsidiaries are committed to protecting the personal data of our customers, employees, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. Scope
3. Collection of Personal Data
We collect personal data that you voluntarily provide, including but not limited to: name, email address, phone number, company information, mailing address, and any other information necessary for our business relationship. Data may be collected through our website, email communications, contracts, and in-person interactions.
4. Purpose of Collection
Personal data is collected and used for: fulfilling contractual obligations, providing customer support, sending relevant communications, improving our products and services, complying with legal obligations, and protecting our legitimate business interests.
5. Disclosure of Personal Data
We may share personal data with authorised third parties including service providers, regulatory authorities, and business partners, strictly on a need-to-know basis. All third parties are contractually bound to protect your data in accordance with applicable data protection laws.
6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When data is no longer needed, it will be securely disposed of.
7. Your Rights
You have the right to access, correct, and withdraw consent for the use of your personal data. Requests can be submitted to our Data Protection Officer. We will respond to your request within a reasonable timeframe as prescribed by law.
8. Contact & DPO
For any questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer.
Data Protection Officer: dpo@lhse.com
This policy is reviewed annually. Last updated: 1 March 2026. LHS Group (S) Pte Ltd and both operating subsidiaries.